How can I contact LensDock customer concierge quickly?

You can chat with our optical stylists directly on WhatsApp at +91 95404 20853 or send an email to support@lensdock.in for same-day resolution.

How do I upload or change my optical prescription after placing an order?

You can upload your doctor's prescription slip via WhatsApp at +91 95404 20853 with your Order ID, or email it to support@lensdock.in.

What is the standard delivery timeline across India?

Orders are precision-crafted and dispatched within 24 to 48 hours. Metro deliveries typically arrive within 2 to 3 days, and rest of India within 3 to 5 business days.

Optical Concierge & Support

How Can We Assist You Today?

Connect with our clinical optical specialists, explore lens guidance, or submit a prescription inquiry.

Direct Optical Hotline

Speak directly with certified optometrists regarding frame measurements or lens varieties.

+91 95404 20853

Mon–Sat: 10AM – 8PM IST

WhatsApp Concierge

Instant chat for prescription slip validation, order changes, and style advice.

Chat on WhatsApp →

Email Lab Support

Send clinical doctor slips, power queries, or styling questions.

contact@lensdock.in

Average reply: < 2 hours

Optical Guidance & FAQs

Clear answers to common questions about prescriptions, lens coatings, and digital fitting.

Standard single vision and computer blue-protect lenses are surfaced and calibrated within 24 to 48 hours in our precision optical laboratory. Complex progressive or high-index prescriptions take 3 to 4 business days before dispatch.

Send an Inquiry

Our optical concierge team will reply with personalized guidance.

LensDockLoading page...